Shipping Policy
We strive to provide our customers with the best possible shipping experience. We offer shipping within the United States only, and we work with trusted shipping carriers to ensure that your order arrives in a timely and secure manner.
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Processing Time:
Orders are typically processed within 2 business days of receiving payment. Please note that this processing time may vary during busy periods, such as holidays or sales events.
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Shipping Time:
Shipping times vary depending on your location and the shipping method you select at checkout. Orders typically arrive within 5-7 business days.
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Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of your order, as well as your location and shipping method. You can view the shipping rates for your order at checkout.
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Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order on the shipping carrier's website.
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Shipping Restrictions:
We currently do not ship to PO boxes, Alaska, or APO/FPO addresses.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@zydiskateboards.com. Shred on.
Return Policy
We understand that sometimes things get WAY out of control in the mail. We will only accept returns for damaged delivers within 5 days of item receipt for refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, with all tags and packaging intact.
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To initiate a return, please contact us at info@zydiskateboards.com and provide your order number and reason for the return. We will provide you with instructions on how to return your item.
Please note that the cost of return shipping is the responsibility of the customer.
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Refunds:
Once we receive your return and confirm that it is in its original condition, we will process your refund. Refunds will be issued in the original form of payment, and may take up to 5 business days to appear on your account.
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Please direct questions, comments, or concerns to: info@zydiskateboards.com
